Additional Information

terms & conditions

Sleepover Setups reserve the right to cancel any party for any reason we feel would affect the safety of our staff, themed party inventory, and/or conflicts that arise with the hiring clients.

While working with customers, we’re constantly learning about their needs and managing inquiries that arise. as a result, we’ve included a list of frequently asked questions along with answers to provide additional support. if your question isn’t addressed here, contact us and we’ll provide the information you need.

liability:

Sleepover Setups assume no responsibility or liability for accidents or damages. in the event of damage or loss of our inventory and/or damage or loss to the party’s location, the financial responsibility lies entirely on the client.

 sleepover setups is not responsible for allergic reactions or any other medical reaction stemming from the use of our tents and accessories during the party. in the case of liability and/or financial remuneration due to those mentioned above, 

the responsibility lies strictly with the client.

payment requirements:

how to pay: we are currently not accepting credit card.

refundable cash deposit: $100.00 per party – due at time of booking 

servives are paid in full at arrival before set up and when the rental agreement is signed. 

bookings must be confirmed 10 days before your scheduled event. 

we are a reservation-based company and may not keep reservations that go unconfirmed due to

the high demand for party reservations.

pets & smoke-free requirements:

we ask that no pets are in or directly around the party setup area. all parties must be set up in a 

smoke-free environment.

we reserve the right to charge a $100.00 cleaning fee as well as the surrender of your deposit if 

the tents and party accessories are soiled with the smell of smoke.

food and beverage:

all tomato-based entrees, pasta, and greasy or messy foods are not to be served on bed linens in 

order to keep them from being stained. only light snacks may be eaten inside the tents (i.e. 

popcorn, pretzels). all beverages should be light-colored or clear (no cola products or fruit punch).

no food items containing tomatoes, tomato sauce, or dark-colored jellies.

while we understand accidents can happen, you may be held responsible for any damage to any of 

sleepover setups’ property. any food or pet stains on the tents or party accessories will incur a 

$100.00 cleaning fee and a loss of deposit.

damages:

damage and/or defacement other than normal wear and tear of property belonging to sleepover setups 

will result in the assessment of charges and billing to the hiring client. the hiring client is 

responsible for damages to the property of sleepover setups from that of the hiring client and/or 

guests (i.e. no pens, pencils, or markers inside tents). there should be no sharp objects that may 

puncture the air mattress.

deposits are refunded at the time of pickup and inspection that no damage is done to products; if

there is damage to any of the products, the cost will be deducted from your deposit.

cancellation and refunds:

we are a small company and ask that you cancel with 2 weeks’ notice to allow us the opportunity to 

secure another booking.

if you need to reschedule, we will work with you to find an opening in our schedule.